1. A loan processing operation has a design capacity of 70 loans per day and an effective capacity of 58 loans per day. What is its utilization if it processes an average of 44 loans per day? (Your answer should be a percentage with one decimal point.)
2. Looking for a detailed explanation of the leadership concept with at least one real or theoretical example of its application.
3. What information dose a sales representative need to collect when planning a sales call on a new customer in the business market? (Please make a list of different information a sales representative needs to collect and explain briefly the importance of each item in the list).