Review the Interactive Session on pages 50 and 51 in Management Information Systems: Managing the Digital Firm (11th ed.) of your text. It discusses Air Canada. Answer "Case Study Questions" 1 through 3 on page 51.
1. How does Maintenix improve operational efficiency and decision-making?
2. Give examples of three decisions supported by the Maintenix system. What information do the Maintenix modules provide to support each of these decisions?