Problem
Larson & Gray, Chapter 3, Case 3.1: Moss and McAdams Accounting Firm:
Instructions
Read the Case Study associated with the specific unit carefully, then proceed as follows:
Prepare your report as an essay, summarizing the responses to the questions below.
i. If you were Palmer at the end of the case, how would you respond?
ii. What, if anything, could Palmer have done to avoid losing Olds?
iii. What advantages and disadvantages of a matrix type organization are apparent from this case?
iv. What could the management at M&M do to manage situations more effectively like this?