What have you learned about management thus far and what stands out most? What was most useful? Have there been any surprises?
Impact of the Hawthorne studies -grapevine -corporate culture -components of a SWOT analysis -concepts of centralization and decentralization -The difference between the formal organization and the informal organization -job analysis -tests, test validity and test reliability -Group cohesiveness and group conformity -line structure and staff structure -performance appraisal -four basic types of financial ratios -basic purpose of a break-even chart -motivation and the scientific management approach to motivation -Managerial Grid, the contingency approach, and situational leadership theory -global economy, a free trade area, and e-commerce -why countries restrict international trade