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What functions does open text provide that can augment

Problem

What functions does Open Text provide that can augment and assist customer relationship management (CRM) systems? Find and briefly summarize a customer success story of an organization that integrated Open Text with its CRM system.

The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.

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Management Information Sys: What functions does open text provide that can augment

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Management Information Sys: What functions does open text provide that can augment

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