1. Explain a surgical team as a kind of functional group. What features does it share with most functional groups? What features distinguish it from most functional groups?
2. Explain a surgical team in terms of its role structures. What factors might lead to role ambiguity? To role conflict? To role overload?
3. Explain a surgical team in terms of its behavioral norms. How might norm variation and norm conformity contribute to either effective or ineffective communications?
4. How do various strategies for improving surgical- team communications reflect a desire to achieve cohesiveness? Is increased cohesiveness always a desirable goal? Why or why not?