Discussion:
Read the following case study on IT sourcing: Crafting and Executing an Offshore IT Sourcing Strategy: GlobShop's Experience which is attached. Summarize the case and answer the following questions:
• What factors led to GlobShop's decision to offshore significant portions of its IT infrastructure to India?
• How well did GlobShop manage the change process after making the decision to offshore?
• Was the decision to offshore successful? Defend your answers.