Discusison:
Review the case "Changing the Culture at British Airways" and begin your work:
Response the following questions:
What was life like at the "old" British Airways? Explain your answer.
What was difficult about making change? Explain your answer.
What factors created the "sense of urgency"? Explain your answer.
Who made up the "guiding team" and what were their credentials? Explain your answer.
Requirements:
Short paper assignments must follow these formatting guidelines: double spacing, 12-point Times New Roman font, one-inch margins, and discipline-appropriate citations. 2-4 pages graduate courses.