Discussion Post
Study the two cases in bank call center and bank tellers staffing probelms and comment on the importance of the waiting line theory
• Why do we care about this theory in business?
• Locate (and cite) another similar case study of the application of this theory. Summarize your source.
• What factors can complicate waiting line theory?
• If you haven't recently, review the Rules of Discussion.
The response must include a reference list. One-inch margins, double-space, Using Times New Roman 12 pnt font and APA style of writing and citations.