Homework
Using Chapters 17 and 18 of textbook and others Sources
Title: Haimann's Healthcare Management
Edition: 10th (2015)
Author: Dunn
Publisher: Health Administration Press
Book ISBN: 978-1567937251 Ebook ISBN:
Instructions
One of the tools often used to begin addressing the need for change in any organization is the ‘survey tool'.
Select a data collection questionnaire or tool that has been designed by a healthcare organization to obtain feedback on their overall effectiveness or the effectiveness of a particular information system within the organization. These may be questionnaires that are administered online or in paper form.
There are several ways to find such questionnaires. For example, they may appear in a journal article reporting on their use. To locate such instruments, search the Library business database on business evaluation topics that may be of interest to you or on the names of particular organizations that might be of interest to you. Do a review of the Web and find a survey tool that is used by health organization(s).
Spend some time reviewing the mission and goals of the organization you select so that you understand what they are trying to accomplish and why the questionnaire was used for evaluation. The names (and sources) of the instrument and the company in which it has been used should be included in your work.
Analyze the instruments to determine the following:
1) Who is likely to receive and complete the questionnaire, and who is not? (Be sure to identify and briefly describe the organization in which the instrument has been used.)
2) Why has the organization created the questionnaire or survey? Is it valid for this purpose?
3) How difficult will it be for someone to analyze the answers?
4) What is likely to be learned from answers submitted?
5) What effect are the answers likely to have on the organization? What role would this information play in improving the organization's effectiveness?
6) Finally, describe how you would redesign the survey and explain how your revisions would improve it.
Format your homework according to the give formatting requirements:
a. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
b. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.
c. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.