Question 1. For communication at work, are listening skills important? If so, provide multiple reasons. How would you describe your listening skills? Is listening the same as hearing? What is selective hearing?
Question 2. In your own words, what does professional demeanor mean to you? How is nonverbal communication part of your professional demeanor, and the image you portray to others? Is your message always consistent, between your professional demeanor and your nonverbal communication?