Question: In addition, be sure to review: Rooney, B. (2008, July 8). Shoe-ing away convention. ABC News Nightline.
This article examines Zappos' approach to acquiring, training, and retaining talent for its e-commerce shoe business.
Respond to the following:
Why is Zappos so successful? What theories and concepts apply to this company?
What do you think of Tony Hsieh's approach to hiring and retaining employees? How does it fit in with your view of motivation?
APA style and references. Before you begin, be sure that you have read the following chapters:
Chapter 6: Motivating Employees
Chapter 7: Motivation: Goal Setting and Reward Programs
These textbook chapters will familiarize you with the theories of motivation as well as how these theories are applied to real-world situations.