Problem:
Back in 2003, Nicholas Carr set off a firestorm of controversy in the tech world with his Harvard Business Review article, "IT Doesn't Matter" (OK, maybe "firestorm" is an overstatement, but it was a hotly debated topic and spawned a couple books). Where do you stand with respect to Carr's argument? Do you agree or disagree with him? Regardless of which side you choose, provide evidence to defend your position.
From a managerial perspective, what do you see as the most pressing issues relating to the adoption and use of information technology over the next five years?