Problem
Read the case "Internal Consistency at Customers First" and discuss the following questions:
• Do you think that job analysis and job evaluation will benefit "Customers First"? If you think so, how will the job analysis and job evaluation benefit the company?
• What is your opinion on Joan's view on job analysis and job evaluation?
• What do you recommend "Customers First" do? Why?
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.