Assignment task: Imagine from a customer relations manager's standpoint, who has been tasked with finding a new CRM software system for their organization. Please research online and identify 1 or 2 options that a customer relations manager's might recommend.
1.) What CRM system(s) are being recommended? Please include a link to the company website.
2.) What security procedures are utilized to keep customer personal information safe?
3.) How would this CRM improve customer relations?
4.) What are a few ways the CRM would allow them to analyze customer data and identify target customers?