1. What consumer needs are satisfied by the heniz ketup? 200 words
2. According to Robert Michels, “Who says organization, says oligarchy”. With reference to theory and examples, explain the concept of oligarchy and how this might be seen in action in organisations.
3. With reference to the work of Herbert Simon and Philip Selznick, and providing real-life examples, discuss the principles of rational decision making and explore the reasons for non-rational decision making.