1. Why may what we measure be more critical to the control process than how we measure it?
2. What constitutes an acceptable range of variation?
3. Which type of control is preferable: preventive, concurrent, or corrective? Why? What type do you think is most widely used in practice?
4. What is the challenge of monitoring inventory costs? Of implementing a just-in-time inventory system?
5. In terms of characteristics of an effective control system, where do you think most control systems fail? Why?
6. Why should a supervisor control by exception?
7. How can a supervisor lessen employee resistance to controls?
8. What can a supervisor do to minimize the problem of people trying to look good on control criteria?