Problem
Think back on an important conversation you had recently in which you wanted to achieve a particular result (i.e. asking your employer to change your work schedule explaining to a friend how to change the oil filter in a car attempting to talk to your spouse or partner into buying the computer you like rather than the one he/she prefers. Work up a brief analysis of conversation. In your analysis, explain the following:
i. Your purpose or role in the conversation and the message you were trying to convey.
ii. The communication channels used during the conversation and how they affected the outcome
iii. The inference-internal or external- you encountered during the conversation
iv. The steps you took to adjust to feedback
v. What changes would you make in preparing for and carrying out the conversation if you had to do it over again?