1. What caused the conflict between the project managers and the other employees?
2. How would you design the authorities of a project manager at BEC?
3. BEC is still growing and needs to hire more employees. For the future, do you have any suggestions for Mr. Zheng about employee qualifications and training sessions?
• Create a Project Charter, Requirements Document & Work Break Down Structure
• Apply scope change management processes
• Demonstrate understanding of project planning through the analysis of a case study
CASE STUDY: "Goal Definition and Performance Indicators in Soft Projects" (See separate handout)