Discussion Post: Organization Behavior
• As a student of organizational behavior, you have the opportunity to investigate what factors lead employees to make certain choices. What can this in turn help you do within your job?
• It is important for service organizations to include customer needs and requirements in assessing their effectiveness. Why is this so? Discuss.
The response should include a reference list. One-inch margins, Using Times New Roman 12 pnt font, double-space and APA style of writing and citations.