Problem 1: Why is it important to reduce deficiencies in organizational processes to maximize profitability and quality?
Problem 2: What is the relationship between deficiencies or problems in processes and variation?
Problem 3: Can you give any examples of where Six Sigma or Lean methods have reduced variation and increased profit, quality, or customer satisfaction?
Problem 4: Why is it important to have a Human Capital Management Plan? What things should be considered in it?
Problem 5: What are some reasons for personnel turnover in organizations?
Problem 6: What can reduce personnel turnover?
Problem 7: How does corporate culture impact retention of personnel?
Problem 8: What are some of the costs to an organization when there is toxic leadership?