Problem
a) Discusses how managers should select and balance their R&D portfolio, as well as the advantages and disadvantages of some of the most often used tools for project evaluation.
b) What do Toyota's guiding principles mean for its management system? In particular, how do they reflect the principles of total quality?
c) Many health care organizations have learned from manufacturing companies in their quality journey. What can nonmanufacturing companies learn and apply from Toyota's philosophy and practices? Suggest specific things that education and government might learn.