What aspects of the problem remain unresolved by your


Read the Case Study Workforce Diversity Challenges in European Countries which is located in the week 5 tab and doc sharing. Write a six page summary, responding to the questions posed as part of your analysis, recommendations/ solutions, and conclusions. Please see paper guidelines in Doc Sharing for instructions to format your case study.

Many students initially find case analysis of management problems to be difficult and uncomfortable. This is due to the relative lack of structure of most problems found in management. No correctly answered list of pre-questions or mechanical process will lead to the "right" answer. In fact, there usually is no single, definitively "right" solution to most managerial problems. When analyzing a case, remember that there are often many possible solutions. The goal is not to find the solution, but to examine the case and practice analyzing and solving real world problems from a management perspective.

You may use the following format to guide your thinking and to frame your written case analysis.

Problem Identification (30 points): Part of your analysis is to define the problem or problems (often there are multiple, interacting problems). Look to any case guide questions (if provided) for some conceptual direction, but do not seek merely to address these questions.

¨ Define the major problem or problems (not the symptoms in the case).

¨ Problems cause symptoms (e.g., stress causes the symptom of high blood pressure).

¨ Often, the symptoms are directly described in the case, whereas the problem(s) usually are not.

¨ If necessary, indicate how the problems are related to one another.

Situation Analysis (30 points): Another part of the analysis is to explain the mechanisms that are causing the problem(s).

¨ Use appropriate theories to show how the problem(s) identified in Problem Identification above cause the symptoms of ineffectiveness in the case.

¨ Be sure to present examples found in the case study that support your argument.

Recommendations & Solutions (40 points): Finally, solutions must be developed that are appropriate for the situation and for those who must implement them, so develop a structured plan of action. Whom is to do what and when?

¨ Your solutions should follow logically from your analysis.

¨ Treat the problem(s) not the symptoms.

¨ What are the expected outcomes (both positive and negative) of the solution?

¨ What aspects of the problem remain unresolved by your solutions?

¨ Describe the overall mechanism and tools to use to achieve success and improve efficiency and performance standards of the organization.

¨ Provide words of wisdom to the management team to learn from past mistakes.

Some other helpful hints for Case Study Preparation:

1. Make sure your paper has a logical flow. Make clear links between the identified problems, the analysis of these problems, and the solutions proposed.

2. Do not rehash the minutia or details in the case.

3. Give analysis not description.

4. Demonstrate your ability to use and apply theories and concepts from the course material; integrate course material where it is useful.

5. Be thorough. It is better to give a through, explicit analysis focused on one or two primary problems than it is to barely touch upon 50 problems.

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