Problem
Major companies that have experienced major quality problems.
a) Apple: Problems with bent aluminum chassis in late 2018
b) Boeing: Problems--perceived or otherwise--with the 737 Max
In this discussion, respond to the following questions:
a) What company or companies would be a good benchmarking target for the purpose of comparing and evaluating performance and establishing quality improvement standards?
b) What process would you follow in carrying out the benchmarking activity?
c) What areas of focus would be most appropriate for the benchmarking activity?
d) What likely performance improvement projects would result from the benchmarking activity?