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Question

Video: Training (Wilson Learning)

Instructions: Read the video case in your textbook, titled "Training (Wilson Learning)," then watch the corresponding video in the Unit Study Guide.

Your total assignment response must be at least 400 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.

Discussion Questions

How does Wilson Learning's "know, show, do" approach fit with the training processes that this chapter described?

Explain what specific training tools and processes discussed in this chapter you would use to implement a "know, show, do" training approach.

What do you think of the experimental design Wilson used to assess the call-center training program? How would you suggest the company improve it?

Discuss four types of technology Wilson could use to deliver training, based on the information in this chapter.

What are two reasons that Maxene gives for thinking it is important for different learning styles to be recognized?

How does identifying the intended outcomes of a training shape the training itself?

Discuss Kurt Lewin's change process model and how it relates to organization change. Provide an example.

How can training decisions bring on legal implications in the workplace? Provide two examples.

Answer 1

In this assignment, you have to read the video case named - Training (Wilson Learning) and after that watch the relevant video to address the following questions: Q1. Explain how does Wilson Learning's ‘know, show, do’ approach fit through the training methods that this chapter illustrated? Q2. Describe what particular training tools and methods illustrated in this chapter you would utilize to implement a ‘know, show, do’ training approach. Q3. Illustrate what do you think of the experimental design Wilson employed to evaluate the call-center training program? Explain how would you recommend the company to enhance it? Q4. Describe four kinds of technology Wilson could make use of to deliver training, based on the information in this chapter. The assignment must meet up following requirements: a) The task must be completed in around 400 words. b) Provide at least 2 to 3 academic resources. c) Citations and references must be according to APA guidelines.