Assignment
Read the Case Study 12.4 Edna, Lesbian Employee.What surface problems do you notice? What are the underlying root problems? What actions would you recommend Edna to take? Create your discussion using the 4 key steps of a Case Study: Step 1: Identify surface problems, Step 2: Ask Why-Why to get root problem, Step 3: Generate solutions, and Step 4: Take action or make recommendations. Provide solid support for those recommendations.