Problem 1: Could the facility operate during the busiest period with only a single service representative?
Problem 2: If four service representatives are used during the busiest period, what are the facility's operating characteristics as they relate to waiting lines?
Problem 3: If four service representatives are employed, can the company attain its stated goal related to waiting time during the busiest period?
Problem 4: How many service representatives should be employed to meet the company's stated service goal for each time segment provided?
Problem 5: What are the total costs associated with waiting for the cases in which four, five, or six representatives are employed during the busy period?