Organization HR Management Evaluation Project-
Please select a hospitality business to understand and evaluate its HR management effectiveness. It could be a business that you currently work for, or where you worked for before, or else you could obtain such information by interviewing a HR staff/manager working for a hospitality business. You need to introduce their HRmanagement program in terms of their HR planning, recruitment, selection, orientation, training, performance appraisals, as well as compensation issues.In order to elicit such information, the following questions need to be answered, including:
1) How do they determine what positions need to be filled in the future and how many people should be recruited? (HR planning)
2) How did they choose the recruitment location, recruiter, and recruiting methods (internal vs. external)? (HR recruitment)
3) What selection method (multiple hurdles vs. compensatory) and techniques (what tests or working samples or application blanks, etc.)do they adopt to select the appropriate individual for a position? For the interview process, who are the interviewers and how would they reduce subjective bias? What are the top threecriteria do they use to evaluate and select the college graduates? (HR selection)
4) What are the steps of their orientation programs for new employees? (HR orientation)
5) Describe one example of their employee training program (either manager-level training or regular employee training). For instance, the steps for them to train a catering supervisor? Also, how do they evaluate the effectiveness of their training program? (HR training and development)
6) How do they conduct performance appraisals for regular employees? For example, how often do they evaluate employee performance and who are the evaluators? What method(s) are adopted to appraise performance (i.e., ratings w/ or w/t critical incident, ranking, or management by objectives, etc.)? (Evaluating HR Performance)
7) Whether their wages/compensations are similar or dissimilar to other parallel companies and why they set the wages/compensations they do (HR compensation administration).