Discussion Post: Managing Work Groups and Teams
Watch the 2 videos and review the "PowerPoint" to answer the following questions:
YouTube Video
1. "Developing Teams for Managers"
2. "Interpersonal Conflict Management Strategies"
• What is a group? Describe the several different types of groups and indicate the similarities and differences between them. What is the difference between a group and a team?
• What are the stages of group development? How might the management of a mature team differ from the management of teams that are not yet mature?
• Describe the development of a role within a group. Tell how each role leads to the next.
• Describe the causes of conflict in organizations. What can a manager do to control conflict? To resolve and eliminate conflict?
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.