Problem
Meet with teams associated with your practice problem to gather information about the problem. With the guidance of the team, answer the following questions:
a) What is the practice problem?
b) What are the real or perceived impacts of the problem?
c) Is the problem defined correctly?
d) Who are the stakeholders? Consider the following: Are the right people at the table? What is their level of engagement with the problem? Are there internal/external stakeholders?