Problem
1. Is it reasonable to charge Pronto's salesforce with simultaneously building and holding market share?
2. What are the pros and cons of John Rickles' five-point plan?
3. Since the meeting with the regional managers ended on a sour note, what should Rickles do now? What should the regional managers do?
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.