1. Are there any products/services able to benefit from quality, feature and style improvements? If so, how?
2. Are there any new products worth adding?
3. What are the pricing objectives, policies, strategies and procedures? To what extent are prices set on sound cost, demand and competitive criteria?
4. What are the distribution objectives and strategies. How can these be improved?
5. What are the organisation's promotional objectives and strategies? Are they sound?
6. How could the promotional budget be improved to get better results?
7. How could the use of the expanded marketing mix, as outlined in chapter 14 be used to improve the performance of the organisation?