Discussion Post: Philosophy
o "What are the purposes of negative messages?
o What are the reasons behind the patterns of organization for negative messages in different situations (Figure9.1)?
o What are the parts of negative messages? How may those parts be changed for different contexts?
o When should you not use a buffer?
o When should you not apologize?
o What are some ways you can maintain a caring tone in negative messages?
The response should include a reference list. Using one-inch margins, Times New Roman 12 pnt font, double-space and APA style of writing and citations.