Discussion Post: Management
• List the characteristics of the most effective (best) manager of a service-based operation you have ever been associated with.
• List the characteristics of the most ineffective (worst) manager of a service-based operation you have ever been associated with.
• What are the most significant challenges facing managers of service organizations in today's challenging work environment and slow economy?
• What does it take to be a successful manager of a service organization in today's dynamic, competitive, and challenging work environment?
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.