Problem:
Geek Squad: A New Business for a New Environment. The Geek Squad provides help for all computing needs and is impacted by the environmental trends so keep the following questions in mind as you discuss this interesting case.
What are the key environmental factors that created an opportunity for Robert Stephens to start the Geek Squad?
What are the key trends Geek Squad is facing today?
Why did Best Buys acquire Geek Squad?