Community-based LTC services rely heavily upon the contributions of informal caregivers. Who makes up this “workforce” population? As of 2014, how many people (and as a result how much money) are represented within this shadow caregiver group? What are the “non-monetary” costs associated with informal caregiving? And, what are the intra- and interpersonal driving forces that led to one becoming an informal caregiver within the community-based service model?