• What are the factors that make a sustainable competitive advantage sustainable?
• Name a company that has used technology to create a sustainable competitive advantage and identify what makes it sustainable.
• Is a firm that competes based on the features of technology engaged in operational effectiveness or strategic positioning? Provide an example not in the textbook.
• What are switching costs? Provide an example not in the textbook.
• What are network effects? Provide an example not in the textbook.
• What are Porters Five Forcers?