Operations and Supply Chain Management, Ch. 3: Design of Products and Services
Consider the following as you read:
1. What are the factors and keys influencing product design?
2. What are the design differences between manufacturing and service products?
Operations and Supply Chain Management, Ch. 6: Learning Curves
Consider the following as you read:
3. Why are learning curves important to study?
4. How do you create and evaluate learning curves?
Operations and Supply Chain Management, Ch. 12: Six Sigma Quality
Consider the following as you read:
5. What does TQM mean in business?
6. What does the Six Sigma approach to quality management mean for a business?
Operations and Supply Chain Management, Ch. 13: Statistical Quality Control
Consider the following as you read:
7. Why does statistical quality control lead to improvements in many businesses?
8. How do you execute statistical quality control?