1. Is the United States still productive and/or competitive in manufacturing from a World Class standpoint? Please support your answer.
2. How can dashboards differ from other end-user BI tools. Consider a "big box" retail sales company (such as Sam's Club or Costco). How could such a company use electronic dashboards to better manage its business? Cite 2-5 specific examples of decisions that could be supported by such a dashboard.
3. What are the different types of customer demand and how does each relate to the customer decoupling point?