1. What are the differences between the traditional and interactionist views of conflict?
2. What are the three types of conflict and the two loci of conflict?
3. What are the steps of the conflict process?
4. What are the differences between distributive and integrative bargaining?
5. What are the five steps in the negotiation process?
6. How do individual differences influence negotiations?
7. What are the roles and functions of third-party negotiations?