Discussion Question- Retrospective Questions pg 185- Book- Strategic Management Communication for Leaders 3e, Robyn Walker
1. What are the critical issues in this case? What issues are most critical?
2. Who are the stakeholders? Which stakeholders have been most affected and have the potential to be the most affected? What are the critical issues to the different stakeholders? What do the different stakeholders have at stake?
3. Is there any way that DHL could have postponed or avoided a shutdown of U.S. Express operations? Should a company leave the market during poor economic times?