1. Teams are an essential part of the leading facet of the P-O-L-C framework. Looking at the team role typology, how might you categorize the roles played by the members of Pret in this case?
2. What are the benefits of creating a team whose members hold hiring power over potential new employees? What are the potential negatives?
3. What do you think inspires individuals at Pret to work as a cohesive team?