Essay Problem
What are the basic propositions of total quality management (TQM)?
Describe three propositions of TQM. Give examples that show that you know what each proposition means in specific situations. TQM was developed for manufacturing enterprises. Is it equally applicable for service organizations? Defend your answer.
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.