1. Which lessons learned might be helpful to NETFLIX in entering the Indian market? Which ones might not be transferable? What benefits and risks come with investing in an emerging as opposed to developed markets?
2. What are the advantages of product standardization and specification during a crisis?
3. If some shareholders complained that you and your co-managers have not been spending enough money on social responsibility and corporate citizenship, what would you tell them? Respond in 150 words.