1. What are the advantages and disadvantages of using house of quality? To implement "house of quality" in a company, what are some of the critical success factors?
2. What is "house of quality" and what is "quality function deployment? How are they different from or related to each other?
3. What is Theory of Constraints (TOC)? Briefly discuss the essence of TOC? To implement TOC in a company, what are some of the critical success factors?