What are southwest airlines key success factors


Question 1: What are Southwest Airlines Key Success Factors?

Question 2: What organizational behavior concepts have they used to make them so successful.

Question 3: How has Southwest Airlines used these organizational behavior strategies to become successful:

  • Decision Making
  • Motivation
  • Group Behavior
  • Communication
  • Power and Politics
  • Organizational Structure
  • Organizational Culture
  • Human Resources Practices
  • Change Management

Be sure to provide multiple examples of the main concepts as practiced at Southwest Airlines.

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