What are southwest airlines key success factors


Q1. What are Southwest Airlines Key Success Factors?

Q2. What organizational behavior concepts have they used to make them so successful.

Q3. How has Southwest Airlines used these organizational behavior strategies to become successful:

  • Decision Making
  • Motivation
  • Group Behavior
  • Communication
  • Power and Politics
  • Organizational Structure
  • Organizational Culture
  • Human Resources Practices
  • Change Management

Be sure to provide multiple examples of the main concepts as practiced at Southwest Airlines.

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