What are some of the problems that you have experienced when writing or receiving poorly, perhaps hastily, written emails/texts? Describe at least five types of issues.
Select a specialized process that you understand well and that has several distinct steps. Using the process description discussed in of your textbook as a model, write a one page description of this process.
Find a short set of instructions or some other technical document from work or the Internet that is hard to follow. Replicate or download those instructions at the top of a one-page analysis. Assume that you are the Associate Director of Communications for the company that produced this document and that you are doing a final review before the document is released. Using the "Checklist for Instructions and Procedures" on the following page , identify what, specifically, makes the document difficult to use, providing a specific reference for each problem area.