1. Describe successful listening skills and process that can aid communication. How can these skills help you to become an effective leader in your workplace?
2. Discuss the factors that affect responsiveness. Give an example of several responding strategies.
3. What are some methods you could use to adapt communication to different personalities, cultures, genders, and generations?
4. What are some factors that affect an individual's willingness to communicate? List at least three ways that leaders can work with a low willingness to communicate individual.