What are likely to be the best measures of actual and potential value for each of the listed customer bases?
· Customers for a B2B electronics components distributor
· Customers for a dry cleaner
· Customers for an automobile manufacturer; for an automobile dealer
· Customers for a large regional supermarket chain
· Customers for Disney World; for Six Flags; for Club Med
· Customers for CNN; for HBO (Caution: They're different. CNN sells viewers to advertisers while HBO sells programming to viewers.)